Updated on October 14, 2020


We are strictly following guidance by the CDC, CMS, and other regulating authorities.

Independent Living:

Both Menno Haven communities (Brookview on Scotland Avenue and Chambers Pointe on Philadelphia Avenue) are OPEN TO LIMITED VISITORS to Independent Living residents. We recommend no more than two visitors at a time.

Read our Independent Living Visitor Guidelines HERE

Skilled Nursing:

Following guidance from the Pennsylvania Department of Health, Menno Haven is now reopened for limited, pre-scheduled visitation within the Brookview Health Care Center, Chambers Pointe Health Care Center, and the Menno Haven Rehabilitation Center.

There is a designated visitation area and a 30 minute limit in order to maximize the number of visitors that we can accommodate.  Please call the local facility in order to schedule your visit.

  • Brookview Health Care Center, 717-263-8545
  • Chambers Pointe Health Care Center, 717-261-4158
  • Menno Haven Rehabilitation Center, 717-217-2900

In accordance with the Dept. of Health, we are posting our Reopening Implementation Plan publicly, which you can view below.

Personal Care:

The PA Department of Human Services has issued guidelines for reopening for Personal Care visits.  Prior to visitation beginning, each facility must complete universal testing of both residents and team members. Menno Haven is currently implementing our universal testing initiative in Personal Care and we will notify our families and update this web page when we are able to re-open for visitors.

At this time we are prohibiting all visitors, volunteers, and un-necessary vendors within our Personal Care (Manor & Village Square & Memory Homes)

Our top priority is the health and well being of our Residents and Team Members.


Menno Haven’s Re-Opening Plans

As Menno Haven serves the most vulnerable population to COVID-19, our reopening plan will be more conservative than the public at large.

Menno Haven has developed a phased re-opening plan that you may view HERE

We are currently operating at Recovery Level II

For more details on our limited reopening under Recovery Level II CLICK HERE

Menno Haven would like to remind our residents and families that now is NOT the time to let your guard down. As the economy around us re-opens we must remain vigilant as to not bring about rising infection levels.

How has Menno Haven been directly affected?

Within Menno Haven’s long-term care facilities, we have employed a COVID-19 testing strategy of testing new admissions as well as symptomatic residents and team members. This is an addition to our stringent screening protocols.

As information and scientific research has become more readily available over time, and as testing capacity has increased, the CDC, Pennsylvania Dept. of Health, and Pennsylvania Department of Human Services has provided guidelines to long-term care facilities to utilize “universal testing”.

Information For Residents

Avoid unnecessary outings: Please utilize delivery services when available for things like groceries and medications. Let Menno Haven do your grocery shopping for you. Call Janel at 717.709.4553 (M-F)

If you have been tested for COVID-19: Please let us know by emailing covid19questions@mennohaven.org or by contacting Tracey Ecelberger or Melissa Rabon *Residents of Menno Haven Only

Beware of COVID-19 Scams: Read this link for more information from the State Police. Click here to read more

State of Pennsylvania Response

The state of Pennsylvania has developed a phased response to COVID-19. Franklin County is currently in the Green Phase.

When to Wear a Mask: 

On July 1, Governor Wolf expanded his previous mask guidance. Masks are mandatory in all public spaces.

Members of the general public don’t need a surgical mask – we need those for our health care workers and first responders. Instead, they are encouraged to wear homemade fabric or cloth masks.

Homemade masks limit the spread of infectious droplets in the air by containing coughs and sneezes.
When a homemade mask can’t be acquired a scarf or bandanna can be utilized. By implementing community use of these homemade fabric or cloth masks, everyone will have a higher degree of
protection from this virus.

Because homemade masks protect everyone else from the droplets created by the wearer, it is
important that as many people as possible wear these masks when leaving their homes.

This helps prevent those who may be infectious but are only mildly symptomatic or not symptomatic from spreading the virus to others in the community.

Everyone should remember the phrase: “My mask protects you, your mask protects me.” By increasing the overall number of people who are containing their coughs, sneezes, and other droplets, it will help us control the overall spread of the virus.

Phased Reopening:

Pennsylvania is utilizing a three-phase matrix to determine when counties and/or regions are ready to begin easing some restrictions on work, congregate settings, and social interactions. See the full plan for reopening Pennsylvania.

How is Menno Haven preparing?

Menno Haven has continued to closely monitor the ongoing Coronavirus (COVID-19) situation. We have taken proactive steps to protect our residents and team members.

We have created this website to provide up-to-date information to our residents, families, and the public.

This page will updated as needed to provide pertinent information.

  • Our team is diligently monitoring updates put forth by the Centers for Disease Control (CDC) and state and local health departments and promptly enacting their recommended guidelines.
  • We are enacting contingency plans as to how we will care for our residents, implement visitor restrictions, and provide essential services as the situation unfolds.
  • We are providing residents and families’ information via this website, which will be updated regularly, so they can stay informed.


What are the symptoms of COVID-19?

The symptoms of COVID-19 are similar to other respiratory illnesses, such as the common cold and flu. The most common of these symptoms include:

  • Fever
  • Cough
  • Shortness of breath
  • Loss of Taste and Smell
  • Fatigue
  • Muscle or body aches
  • Headache
  • Sore throat
  • Nausea or vomiting
  • Diarrhea

How can I protect myself and others?

The best prevention for COVID-19, the flu and colds, is to practice proper handwashing and respiratory etiquette. Help stop the spread of viruses by:

  • Wash your hands with soap and water for at least 20 seconds and avoid touching your eyes, nose and mouth with unwashed hands. Use an alcohol-based hand sanitizer if soap and water are not available.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Follow masking guidelines
  • Clean surfaces frequently, including countertops, light switches, cell phones and other frequently touched items.
  • If you are sick, stay home and avoid contact with others.

Visiting The Doctor

If you are experiencing flu-like symptoms and you have recently visited a location where Coronavirus cases exist, then please call your provider before making an office visit.

If you have been tested for COVID-19, please let us know by emailing covid19questions@mennohaven.org or by contacting Tracey Ecelberger or Melissa Rabon *Residents of Menno Haven Only

Additional Resources

CDC Prevent Getting Sick

CDC Situation Summary

World Health Organization

Wellspan Health

For questions related to Menno Haven’s COVID-19 response, including limitations on visitors, please email Covid19questions@mennohaven.org